1.Why should I choose FF14GilHub?
FF14GilHub has more than 5 years experience in MMORPG field. Our advantage is our LOW PRICE. It is easy to find out that our prices are lower than most other sites. Why our prices are usually lower than other sites? Because we monitor our competitors prices and try to make the lowest prices all the time. But please note low prices does not mean poor quality or service. Our successfully running in past 5 years can prove everything.
2.Why should I register to buy on FF14GilHub?
After you register an account on FF14GilHub, all of your orders will be recorded in your account, you can then track your order history, check your order status, and enjoy more other member privileges.
3.Can I use a fake email when I register?
That is strongly not recommended. When we have any update of your order, we will send emails to your registered email address, so you'd better register with your frequently used email in order to make your order being processed smoothly.
4.Can I use a fake phone number when I register?
That is strongly not recommended. For some special orders, we will call you to verify some information before processing your order. If we can not reach your by phone to finish the verification, your order will not be processed.
1.What payment methods do you accept?
At present, you can pay by Paypal, Credit Card, Debit Card and Western Union.
2.How can I pay with my Credit Card or Debit Card?
Once you are redirected to the paypal page, you will see an option as" Pay with an independent Credit Card", you can choose that option and you will be able to pay with your Credit Card or Debit Card. If your card is refused, you can contact paypal support and they will check the reason for you, as we know, some cards are not accepted by paypal.
3.The currency of my Credit Card is not in USD, can I still pay?
Sure! Your Credit Card payment will be made through Paypal, your Credit Card company or your bank will determine the currency exchange rate which will be applied to your payment.
4.How do I pay via Western Union?
Please Click Here to check the details of how to pay via Western Union.
5.How do I pay via Paypal's Mass Pay?
Please Click Here to check the details of how to pay via Paypal's Mass Pay.
6.What is a pending echeck?
Why do I have to wait for it to be cleared? A pending e-check is a type of payment option available with Paypal. A pending e-check is just like writing a normal check, except electronically. Just like normal checks, pending e-checks usually take 3-5 business days to clear while Paypal verifies the funds are present within the senders account. Once the check is cleared, the money is transferred to FF14GilHub's account and then your order will be processed immediately thereafter.
7.What should I do if I want to get a refund?
You can email us your refund request by using your registered email with your order ID and refund reason, or contact our LiveChat System. Then our operators will help you handle it.
8.How long it takes until I get my refund?
If you pay by paypal, the money will be shown up in your paypal account instantly after we refund at our end. If you pay by a Credit Card, after we refund, it usually takes 3-5 business days for the money to be shown up in your card.
9.Is it secure to pay on FF14GilHub? Will my personal information be protected?
You never need to worry about the security to pay on FF14GilHub, and your personal information will be very safely protected. FF14GilHub.com has been verified by VeriSign and McAfee. FF14GilHub has taken security measures to protected our customers' payment information and any other personal information. We assure all the information you submit will never be disclosed to any third parties.